Privacy Policy

1. Introduction

Jili 96 ("we," "us," "our," or "the Platform") operates an online gaming platform accessible at jili-96.com, offering casino games, sports betting, poker, bingo, and related entertainment services to eligible players in the Philippines. In the course of providing these services, Jili 96 collects and processes personal data about its registered players and website visitors.

This Privacy Policy ("Policy") describes the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, and the rights available to you as a data subject under applicable Philippine law. This Policy applies to all personal data collected through the Jili 96 website, mobile application, and any related communications channels.

This Policy should be read alongside our Terms & Conditions, which govern your use of the Jili 96 platform and are incorporated herein by reference.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, Jili 96 acts as the personal information controller in respect of the personal data collected through the platform. As data controller, Jili 96 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

Where Jili 96 engages third-party service providers to process personal data on its behalf, those parties act as personal information processors and are bound by contractual obligations to process data only in accordance with Jili 96's instructions and applicable law.

3. Personal Data We Collect

Jili 96 collects the following categories of personal data from registered players and platform visitors:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (used to verify the 21+ age requirement);
• Residential address, including barangay, city or municipality, and province;
• Email address and mobile number;
• Government-issued identification numbers (e.g., passport, driver's license, SSS, UMID).

3.2 Financial Data

• GCash or PayMaya mobile wallet numbers;
• Bank account details for BPI, BDO, Metrobank, or other supported banks;
• Transaction history including deposits, withdrawals, and wager records;
• Source of funds documentation where required for AML compliance.

3.3 Technical and Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used;
• Login timestamps and access logs;
• Cookie identifiers and similar tracking data.

3.4 Communications Data

• Records of live chat, email, and support ticket interactions;
• Feedback, complaints, and dispute correspondence;
• Responses to surveys or promotional campaigns where you choose to participate.

3.5 Responsible Gaming Data

• Self-imposed deposit limits, session limits, and cooling-off periods;
• Self-exclusion requests and their effective dates;
• Responsible gaming assessment responses where applicable.

4. How We Collect Your Data

Jili 96 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification and fraud prevention data from KYC service providers; payment data from payment processors such as GCash, PayMaya, and banking partners; and publicly available information where relevant to AML compliance.

5. How We Use Your Personal Data

Jili 96 processes your personal data for the following purposes:

Purpose	Description
Account Management	Creating and maintaining your player account, verifying your identity, and managing your account settings and preferences.
Service Delivery	Processing bets, deposits, and withdrawals; providing access to games and platform features; delivering customer support.
Legal Compliance	Fulfilling obligations under Philippine gaming regulations, the Data Privacy Act, anti-money laundering laws, and PAGCOR requirements.
Fraud Prevention	Detecting and preventing fraudulent activity, bonus abuse, money laundering, and other prohibited conduct on the platform.
Responsible Gaming	Monitoring gaming patterns to identify potential problem gambling behaviour and administering self-exclusion and limit-setting tools.
Marketing	Sending promotional offers, bonuses, and platform updates to players who have opted in to receive such communications.
Platform Improvement	Analysing usage data to improve platform performance, user experience, and game offerings.

6. Legal Basis for Processing

Jili 96 processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 and its implementing rules:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including account management, payment processing, and service delivery;
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, PAGCOR requirements, and tax reporting;
• Legitimate interests: Processing carried out for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing and Disclosure

Jili 96 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients in the circumstances described:

7.1 Service Providers

We engage trusted third-party service providers to assist in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support software providers, and analytics platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable law.

7.2 Regulatory and Law Enforcement Authorities

Jili 96 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. We may also disclose data to law enforcement agencies where there is a reasonable basis to believe that criminal activity has occurred.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of Jili 96's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.

7.4 With Your Consent

We may share your personal data with other third parties where you have provided explicit consent to such sharing. You may withdraw this consent at any time by contacting our support team.

8. Cookies and Tracking Technologies

Jili 96 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that allow us to recognise your browser and remember certain information about your visit.

8.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login details to improve your experience.
• Analytics cookies: Collect anonymised data about how visitors use the platform to help us improve performance and content.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of our campaigns. These are only set with your consent.

8.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Jili 96 platform. Instructions for managing cookies are available in the help documentation of your browser.

9. Data Retention

Jili 96 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Support and communications records: Retained for three (3) years from the date of the last interaction;
• Marketing data: Retained until you withdraw consent or opt out of marketing communications;
• Technical and log data: Retained for up to twelve (12) months from collection.

Where personal data is no longer required for any lawful purpose, it will be securely deleted or anonymised in accordance with our data disposal procedures.

10. Data Security

Jili 96 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identification documents;
• Role-based access controls limiting data access to authorised personnel only;
• Regular security assessments and penetration testing of platform infrastructure;
• Staff training on data protection obligations and information security practices.

11. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by Jili 96:

• Right to be informed: The right to be notified of how your personal data is being collected and processed, as set out in this Policy;
• Right of access: The right to request a copy of the personal data we hold about you and information about how it is processed;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer through the support channels listed in Section 15. We will respond to verified requests within thirty (30) days. We may require proof of identity before processing your request.

12. Children's Privacy and Age Restriction

The Jili 96 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style online gaming. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the platform, please notify us immediately through our support team.

13. Third-Party Links and Services

The Jili 96 platform may contain references to third-party payment providers and service integrations. These third parties operate under their own privacy policies, and Jili 96 is not responsible for the data practices of those parties. We encourage you to review the privacy policies of any third-party services you use in connection with your Jili 96 account, including your chosen payment provider such as GCash or PayMaya.

14. Changes to This Privacy Policy

Jili 96 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The date of the most recent revision is displayed at the top of this page.

Where material changes are made to this Policy, we will notify registered players by email or through a prominent notice on the platform prior to the changes taking effect. Your continued use of the Jili 96 platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

We encourage you to review this Policy periodically to stay informed about how Jili 96 protects your personal data.

15. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by Jili 96, please contact our Data Protection Officer (DPO) or customer support team. We are available 24 hours a day, 7 days a week.

You may reach us via the live chat feature on the platform, or by email at: [email protected]

For formal data subject requests, please include your full name, registered email address, and a clear description of your request. We may require additional verification before processing your request to protect the security of your account.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.